Job Purpose:
To manage and grow the brokers' portfolios, driving revenue and profitability through cross - selling, upselling and renewals. The ideal candidate will possess a strong understanding of underwriting principles, market trends and competitive dynamics along with exceptional communication and relationship building.
Duties and Responsibilities:
- Develop and implement strategies to identify and target new insurance brokers.
- Proactively identify and seize opportunities to expand brokers' portfolios through
targeted cross-selling and upselling initiatives.
- Effectively manage and monitor a portfolio of brokers, ensuring adherence to
underwriting guidelines and regulatory requirements.
- Understand the needs of insurance brokers and develop solutions to meet those
needs.
- Quotes business within his/her underwriting authorities.
- Diligent follow-up on new business opportunities and ensure timely renewals of
existing policies.
- Analyze persistency and Loss Ratio to assess portfolio performance and identify
areas for improvement.
- Monitor and track broker performance.
- Conduct Benchmarking against industry competitors to identify areas of
development.
- Negotiate and close deals with insurance brokers.
- Generate and analyze comprehensive reports, including un-renewed reports,
production reports, and earning reports, to maximize broker profitability.
- Prepare monthly renewal and underwriting renewal rules to ensure alignment with
organizational objectives and regulatory compliance.
- Assisting, coaching and supervising junior account executive.
- Stay up-to-date on industry trends and developments.
Education, Experience and Qualifications:
- Bachelor degree in Insurance, Business Administration, or equivalent.
- 5-7 years of experience in the insurance sector, preferably with a focus on broker relationship management.
- Excellent interpersonal and communication skills, with the ability to build rapport and trust with brokers.
- Strong negotiation and problem-solving skills, with a proven track record of successfully resolving broker inquiries and concerns.
- A pleasant and professional demeanor, with a commitment to providing exceptional customer service.
- Prior experience in claims or underwriting is a plus for candidates possessing the aforementioned qualities.
- Self-Confidence.
- Organizational skills.
- Sales oriented.
- Proficiency in English and Arabic, French is a plus.
- Proficiency in MS Office.