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Accounting & Finance
Engineering & Technical
Insurance
IT & MIS
Medical & Pharmaceutical
Other / Miscellaneous
Sales & Marketing
Senior Management



Accounting & Finance

Reference: AC-224
Job Title: Senior Internal Auditor
Country: Saudi Arabia
Experience: Min 2 years
Description:

The Role:
- To provide reports to the audit mgt on the adequacy & effectiveness of internal control structure, along with practical recommendations to improve the effectiveness, efficiency & economic value of a control or process.

Job Description:
- Provides timely and value-added reporting.
- Performs the audit engagements successfully & recommends findings.
- Performs Internal Audit reviews to identify risk and existing risk management / control practices.
- Evaluates whether organizational units are performing their planning, accounting, operational, custodial, and control activities in compliance with management instructions, policies & procedures & in a manner consistent with approved objectives & high standards of business practice.
- Identifies areas of weakness / exposure and develop practical recommendations to manage
these exposures.
- Determines if appropriate corrective action has been taken on deficiencies noted during audits & examinations by testing corrective action and reporting the results to Head of Audit Mgr.

Education, Experience and Qualifications:
- Bachelor Degree in Business Administration, Finance
- CPA certificate is highly recommended
- Only Saudi Candidates would be considered for this Job
- Min 2 years of experience in Auditing
- Thorough knowledge of audit procedures (planning, techniques, substantive tests & sampling methods involved in conducting audits)
- Knowledge of the principals, procedures & practices of accounting & financial reports.
- Insurance skills.
- Knowledge of computerized accounting & auditing record keeping systems.
- Fluent in both written and spoken Arabic & English
- Only Saudi Nationals will be considered

                                                  



Reference: AC-230
Job Title: Reporting & Planning Manager
Country: Saudi Arabia
Experience: Min 5 years
Description:
The Role:
- Oversee related fiscal processes in a company. Also responsible for reviewing department budgets. General responsibilities includes analysis, risk evaluation, managing risks, forecasting economic trends, enforcing policies and guidelines throughout the company, and managing any other related projects.

Challenges:
- Expand business models that affect budgets, and company disbursements.

Main Tasks & Responsibilities:
- Preparing the appropriate templates to prepare the budget by all concerned departments.
- Comply with the approved policy of budgeting regarding the deadlines & management of the budgeting process.
- Receiving the budget estimates from all the departments of the organization & critically examines correctness, accuracy & completeness; conformance with established procedures, regulations, & organizational objectives
- Study previous budget, taking into consideration the benefits & losses occurred during the previous financial years, due to budget planning.
- Suggest amendments in the budget to the Management and the concerned department.
- Consolidate data for budget presentation, provides overview of financial status of all opt.
- Rendering financial advice to the management of diff. operations, undertake proper financial planning & decision making.
- Analyzing actual results to budgets and forecasts.
- Submitting budget reports to the higher management of the organization for further scrutiny and approval in accordance with the approved policy.
- Monitoring the budget throughout the year.
- Prepare detailed reports pertaining to discrepancies & amendments that occurred in the budget, during entire financial year also.
- Assisting in projecting future financial needs, taking into considerations the various proj. undertaken by the org. and also help in management of financial resources.
- Perform cost benefit analysis, study financial requests & research on alternative & reasonable funding methods for the org.
- Preparing business plan & make necessary update of plan according to any material changes in the business or the regulations which may affect forecasts.
- Also responsible for financial analysis in areas like Sales, Margin, Inventory, Store space, etc on periodical basis and prepare the analytical reports for Management action.

Education, Experience and Qualifications:
- Bachelor's Degree in Business Management, Masters Degree is highly preferred
- CPA highly preferred
- Minimum of 5 years in Reporting, Planning and Budgeting experience
- Background: Insurance, Investment, Banking or Consultation Sector. Big four experience is preference
- Being able to comprehend multifaceted fiscal models
- Financial analysis and reasoning
- Assessing risks, investments and budgets
- Only Saudi Nationals will be considered

                                                  



Reference: AC-231
Job Title: Investment Manager
Country: Saudi Arabia
Experience: Min 7 years
Description:
The Role:
- Manages the respective current cash flows as well as the organization's investment situation.

Challenges:
- To support the Chief Finance Officer and Finance Manager in their decisions through accurate data.

Main Tasks:
- Manage the examination and assessment of economic and market trends, earnings prospects, financial statements and various other indicators and factors to determine suitable investment strategies.
- Manage the conduction of detailed, up-to-date information about the Local & International economy and financial markets.
- Review and approve financial research reports by Investment analyst/s on regular basis.
- Ensure that all compliance regulations are met and the IPS is followed.
- Monitor and assess the financial performance.
- Review and approve the investment performance report.
- Participate in Financial and Management Reporting.

Education, Experience and Qualifications:
- Bachelor degree in Finance or related field
- CFA highly preferred
- 3-4 years of experience in Asset or Portfolio Management with a background in Insurance, Investment, Banking or Consultation Sector
- Solid understanding of financial set-up, procedures, statistics and economics
- Excellent investment analysis software user (e.g. Bloomberg software)
- Very good command of oral & written English.
- Highly Proficient in Microsoft office such as Excel and PowerPoint
- Only Saudi Nationals will be considered

                                                  



Reference: AC-232
Job Title: CFO
Country: Romania
Experience: Min 15 years
Description:
Job Purpose:
Manage the Financial and Accounting Department that will handle all accounting and financial
matters of the company.

Key Accountabilities:
- Elaborate the financial strategy and capital structure.
- Put in place proper account management tools and set relevant systems, policies, and
procedures to streamline the accounting recording and analysis.
- Monitor and control the financial performance of the company.
- Assess financial risks and analyze current and future business operations in order to
forecast efficient financial projections.
- Negotiate major financial deals and arrangements.
- Develop loan and tax structures in order to optimize the company's liquidity and credit
availability.
- Deal with banks, partners and investors.
- Propose and update the budgetary model and report variances in monthly reports.
- Ensure that all financial reports are generated accurately and in a timely manner.
- Assess the investment worth of new acquisitions or other business development
opportunities.
- Manage Financial and Accounting department and coach the department's team.
- Assist the CEO with any other non-financial matters on an ad hoc basis if the need
arises.

Core competencies/ Skills:
- Coaching and developing people.
- Strategic planning and execution.
- Thorough understanding of corporate finance concepts.
- Ability to analyze and interpret financial data.
- Excellent verbal and written communication skills.

Education, Experience and Qualifications:
- Master's degree in Business Administration, Finance or Accounting
- CPA & CFA licenses are preferable
- Min 15 years of experience in financial management, with 7 in an executive-level
position

                                                  



Reference: AC-233
Job Title: Senior Finance Coordinator
Country: Lebanon
Experience: Min 2 years
Description:
Lead accounting & reporting harmonization initiatives (processes, automation, new standards roll out, etc.)

Education, Experience and Qualifications:
- University Degree in Actuarial, Accounting or Finance
- 2 to 4 years of experience
- Microsoft Office
- Arabic, English and French
- Preferable experience with Big 4 in Insurance in Actuarial / Accounting / Finance for insurance companies and strong knowledge of IFRS

                                                  



Reference: AC-234
Job Title: Financial Controller
Country: Saudi Arabia
Experience: Min 5 years
Description:
The Role:
- To manage the control functions and assist the CFO/Finance manager in assessing the current procedures.

Challenges:
- Contributes in setting up best-practice Finance function within existing structure.

Main Tasks/Responsibilities:
- Manage and Lead the control functions "Reconciliation & Control unit".
- Assists the CFO/Finance Manager in reviewing the current procedures and recommend adjustments as needed.
- Ensure the appropriateness/accuracy of the accounting entries, accounting processes, payment processes, collection process, and recommend for the needed actions/procedures to serve that purpose.
- Ensure that proper review on the GL accounts is maintained.
- Supports the CFO/Finance Manager in creating, coordinating & evaluating the financial programs & supports the information .
- Contributes in managing the processes and systems for formulating and evaluating business strategies/ performance including planning, forecasting & budgeting, advanced analysis of financial data & segment/customer profitability.
- Ensures that the financial statements are issued on timely basis before the statutory deadlines and according to local & group standards.
- Coordinates with external auditors & tax advisors to ensure compliance with local & international standards.
- Supports the CFO/ Finance Manager in monitoring the asset versus liability to ensure a good segregation of assets & matching.
- Contributes to ensuring secured accounting via branches.
- Manage relationships with financial service providers.
- Monitor bank service fees and address quality issues.

Education, Experience and Qualifications:
- Bachelor's Degree in Accounting/ Finance preferably CPA
- 5 to 10 years of exp. in finance, accounting, budgeting & cost control principles
- Strong technical knowledge in Accounting, Internal Controls & International Financial Reporting standards, with a CPA approach
- Solid knowledge of Group Accounting/Controlling framework (US GAAP, IFRS and UOP)
- Knowledge of local insurance accounting principles, practices & legal requirements
- Highly proficient with Microsoft Office & Accounting systems
- Arabic & English, oral & written
- Only Saudi Nationals will be considered


                                                  



Reference: AC-235
Job Title: Accounting and Finance Analyst
Country: Lebanon
Experience: Min 2 years
Description:
- Responsible for accounting & reporting initiatives (closing, Balance sheet review, New IFRS standards roll out, etc.)

Education, Experience and Qualifications:
- Business - Economic - Actuarial - Accounting with IFRS knowhow - Finance
- 2 to 4 years of experience
- Microsoft Office
- Arabic, English and French

                                                  



Reference: AC-236
Job Title: Financial Analyst
Country: Lebanon
Experience: Min 2 years
Description:
- As a Financial Analyst you will lead and manage critical financial initiatives throughout the company. You will also influence business decisions through the analysis of major investments, drive meaningful reporting, and lead forecasting and analysis of the business. While doing so, you will have the opportunity to apply finance skills.

Tasks and Responsibilities:

- Analyze profitability and KPIs (scorecards) by client, by brand, by supplier (monthly / yearly).
- Credit, Receivables & payables reports (similar to cash-flow but more detailed).
- Analyze receivables by customer and suggest next steps.
- Assess risk situation on quarterly basis.
- Prepare company scorecard / kpis monthly & ratio analysis.
- Analyze salary structure by department, productivity, cost per resource and suggest next steps.
- Research creative ways of cost cutting / cost saving initiatives and complete implementation.
- Work on project finance (e.g. Pringles acquisition, new warehouse purchase / rent out, Large assets acquisition / divestment, etc.
- Assist in the securitization projects in process.
- Help Prepare board meeting (financial parts).
- Help in preparation of controls and procedures for each operation in the entity.

Education, Experience and Qualifications:
- Bachelor degree in Finance, Accounting or Auditing
- Expertise in financial analysis
- Strong skills in PowerPoint & Excel
- Ability to meet tight reporting deadlines
- Strong analytical, interpersonal and presentation skills

                                                  



Engineering & Technical

Reference: EN-180
Job Title: Software Engineer
Country: Lebanon
Experience: Min 2 years
Description:
- Develop UI and backend in Delphi 10+.
- Develop queries and custom reports in Microsoft SQL.
- Design, develop, and test own modules with business team.
- Read legacy and identify issues that needs fixing and optimization.
- Work with various data formats (XML, JSON).

Education, Experience and Qualifications:
- Academic degree, minimum on Bachelor level, in Computer Science or Engineering
- Knowledge of web services in general (SOAP and REST API) is a plus


                                                  



Insurance

Reference: IN-52
Job Title: Business Center Employees Benefits (BCEB) Manager
Country: Saudi Arabia
Experience: Min 7 years
Description:
The Role:
- Handling the Business Center Employees Benefits (BCEB) Department in all its aspects (Technical, managerial & administration).

Challenges:
- Ensures the targets & the initiative achievement of the BCEB department.

Main Tasks / Responsibilities:
- Develops & closely monitor service standard for the department.
- Ensures efficient risk assessment by the underwriting team.
- Monitors, controls & follows up the servicing of quotation requests.
- Leads the development of internal work procedures enabling enhancing efficiency.
- Ensures implementation of the company's U/W guidelines.
- Coaches & supports subordinates in technical & managerial skills.
- Ensures that a good comm. process between the team & all other departments & distribution channels is in place & is working in a professional manner.
- Monitors & ensures effective technical support to all distribution channels.
- Leads the various projects related to the department.
- Updates & follows up the tracking system of offers.
- Documents & updates BCEB procedures.
- Responds to all SAMA requests.

Education, Experience and Qualifications:
- BA degree in Business Administration or a related field. Plus a diploma or a certificate in Insurance
- Minimum 5 years of experience in health insurance underwriting
- High level of technical knowledge in insurance UW & claims
- Deep understanding of local insurance market
- Excellent communication skills, English & Arabic
- Only Saudi Nationals will be considered

                                                  



Reference: IN-55
Job Title: Business Developer
Country: Lebanon
Experience: Min 1 year
Description:
- Responsible for insuring sales & technical coordination/support between operations & sales force/ bancassurance and brokers channels to enhance sales & product development.

Education, Experience and Qualifications:
- University Degree in Business, Economics or Insurance
- 1 to 3 years of experience
- Microsoft Office
- Arabic, English and French

                                                  



Reference: IN-56
Job Title: Business Development Manager
Country: Saudi Arabia
Experience: Min 5 years
Description:
- Visiting clients and assessing corporate insurance requirements .
- Preparing proposals and conducting presentations.
- Generating and servicing new accounts.
- Managing portfolio renewals and establishing relationship with customers.
- Manages and coordinates activities of the branch.
- Oversees the premium collection process.
Prepares periodic statistical reports on the sales performance.
- Identifying new business development opportunities.
- Monitoring retention of key policyholders and clients' accounts, loss of accounts, renewals, claims procedures, documentation, etc.

Education, Experience and Qualifications:
- University Degree
- 5 to 10 years of experience in insurance field
- Familiar with Microsoft Office Tools
- Arabic & English
- Only Saudi Nationals will be considered


                                                  



Reference: IN-57
Job Title: Actuarial Coordinator
Country: Lebanon
Experience: Min 2 years
Description:
- Actuaries evaluate, manage and advise on financial risks. Uses knowledge of business and economics, together with the understanding of probability theory, statistics and investment theory, to provide strategic, commercial and financial advice.
- Development of products: technical aspect ,coordination with IT, testing of numerical figures ,development of the internal technical files and control of the general conditions
- Assist Calculation of the Market Consistent Embedded Value and summary report.
- Evaluation of the technical aspect for the development of new products.

Education, Experience and Qualifications:
- Bachelor in - Actuarial - Economic - Finance - Engineering
- 2 to 3 years of experience
- Microsoft Office
- Arabic, English and French

                                                  



IT & MIS

Reference: IT-101
Job Title: Assistant IT & Business Continuity Manager
Country: Saudi Arabia
Experience: Min 5 years
Description:
The Role:
- Assists IT Manager in managing IT staff & projects & providing technical leadership. This includes management of application development as well as management of servers, deployed software & networks.

Challenges:
- Providing IT services in an effective & efficient manner that will ensure maximum access to and implementation of technology services & resources.

Main Tasks / Responsibilities:
- Assists IT Manager in leading the IR department & ensures that the HO & Branches are well managed.
- Manages information technology; Applications, Infrastructure, Support and Administration.
- Assists in managing Business Continuity.
- Develops & implements policies & procedures for electronic data processing, computer system
operations & development.
- Monitors & maintains company's technologies.
- Resolves problems & ensures applications are working properly.
- Constantly follows-up with new technologies/skills & makes recommendations about purchase of technology materials.
- Liaises with vendors to gather information & assesses services & products.
- Leads, motivates & develops the IT team to ensure that the right level of service & support is provided to the Business.

Education, Experience and Qualifications:
- Bachelor Degree
- High knowledge in IT, connection, software & hardware.
- High knowledge in computer networks, network administration & network installation
- Experience in Change Management within IT to improve service levels.
- Knowledge in IMS
- 5 to 7 years in IT.
- Min 2 years in an IT leadership position
- Only Saudi Nationals will be considered

                                                  



Medical & Pharmaceutical

Reference: MD-55
Job Title: Science Coordinator
Country: Lebanon
Experience: Min 3 years
Description:
• In-house analysis and validation of science content throughout the system development phases.
• Internal coordination between science and engineering teams.
• Analytic development of customer workflow.
• Editing of Help manuals and Learning Modules.
• Knowledge base and user support, using remote assistance of end users.
• Onsite training and travel to installation sites for setup configuration and user training phases.
• Ongoing users training.
• Additional: Multi-language support.

Education, Experience and Qualifications:
- MS Biology or Natural Sciences.
- English proficiency is a must, technical writing.
- 3 years work experience or more.
- Willingness to travel.


                                                  



Other / Miscellaneous

Reference: OM-101
Job Title: Branch Operations Manager - Saida
Country: Lebanon
Experience: Min 10 years
Description:
This opening is for Saida Branch

Position Summary:
- The Branch Operations Manager main role is to work with company key stakeholders to drive forward the Branch profitability with primary focus on sustainability of the branch network, sales growth and individual branch development plans.
This person will be responsible for managing the day-to day sales and aftersales operations within the assigned branch. Full P&L responsibilities; driving top line revenue, developing budgets & controlling costs. Required to meet or exceed budgets by providing clear expectations and managing individual and team accountability through exceptional leadership skills. This person will be the driving force to provide a challenging and personal/professional growth oriented environment which drives outstanding products and services to the company's customers.

Essential Functions:
- Provides direction and set expectations of all the Branch operations Staff.
- Manages 3 main areas (Product Support (Parts & Service) and Prime Product Sales).
- Maintains fruitful relationships with existing customers and makes Business development activities to acquire new customers and sell additional products and services within his territory.
- Oversees the budget and operating expenses of the branch, monitors the overall financial performance and takes corrective action(s) in order to stay on budget.
- Assists in the hiring of new personnel as well as possible promotions or discharges, and offers recommendation regarding salary increases for personnel.
- Ensures all team members are working to their full potential while maintaining company safety policies and maintains internal audits on company processes and procedures.
- Provides leadership necessary to motivate Branch team members, creates and maintains a high degree of branch production by achieving company standards.
- Handles all serious problem customers that require management assistance & Makes regular visits to customer to ensure their needs are being met and they are satisfied with the company's services.
- Recommends legal action on seriously delinquent accounts.
- On a monthly basis, conducts an all-branch meeting in order to provide current branch financial and operational goal updates, as well as communicate new goals and expectations.
- Responsible for managing sales teams, holds effective weekly sales meetings with sales reps in order to outline business objectives and make certain that they have the needed information to sell the company's products.
- Insures all sales reps are on budget and creates in liaison with the Sales Manager business and sales plans to correct as necessary.
- Works on a regular basis with the Service Operations Manager to ensure work efficiency and customer satisfaction.
- Periodically liaises with the Parts Operations Manager to ensure all inventory line items are correct, no overage or loss.
- Ensures with all functional Managers that all employees are participating and completing the required product and self-improvement training events.
- Create and implement an effective marketing plan to drive business through special events to promote the vast amount of equipment and services company's offer.

Education, Experience and Qualifications:
- University degree Business Management or any relevant, Skills and relevant experience can be substituted for education
- 10 to 15 years of proven track record of increasing sales and revenue, field sales experience is preferred. (High priority given to Leaders with industry experience)
- Demonstrated and confirmed history of managing diverse groups of people with competing goals to a successful outcome within a similar industry
- Basic Financial Business acumen skills
- Very good knowledge of the South territory and its potential customers

                                                  



Reference: OM-102
Job Title: Branch Manager
Country: Iraq
Experience: Min 10 years
Description:
- The branch Manager will be a business leader in the central and south region of Iraq who has visibly demonstrated transformational leadership over a consistent period in organizations with a global footprint and diverse operating models within the automotive sector.
- He must be an influential, proactive and trusted business leader with extensive high level automotive experience gained at a senior level.
- Having delivered tangible results within a senior executive capacity,
- Responsibility for sales, marketing, service, parts, procurement, warehousing and distribution operations for all the franchises represented by the company.
- Lead the team to develop system & processes.
- Develop and implement plans.
- Increase inventory turns and control expenses.
- Prepare, review and place stock order to ensure high first fill rate maintaining optimum inventory.
- Minimize costs wherever possible without affecting customer satisfaction.
- Prepare, weekly, monthly and annual reports for management review.

Education, Experience and Qualifications:
- University Degree
- Min 5 years managerial level experience
- MS Office
- Fluent Arabic and English


                                                  



Reference: OM-91
Job Title: Quality Control Manager
Country: Lebanon
Experience: Around 10 years
Description:
- Implement the quality control program and follow the company's QMS.
- Promote various programs for maximum quality production.
- Hygiene Control.
- Analyze reports and data obtained.
- Analyze the nature and cause of errors to identify areas needing improvement in the department's processes and systems and determine eligibility.
- MOH visits as requested.
- Improves existing product inspection standards where necessary.
- Develop, implement and supervise the quality methods for staff and workers.
- Supervise workers that are engaged in inspection and testing activities.
- Collect and file the required inspection quality records.
- Approve finished products by summarizing information and preparing the daily quality report.
- Manage the control of non-conforming product process.
- Issue the non-conformance reports and ensure that the corrective action is taken.
- Establish new quality standards and specifications for new products.
- Develop and maintain the documentation of quality procedures and data analysis.
- Promote various training techniques to improve performance of the delivered products.
- Prepare, issue, and implement schemes on quality control.
- Be actively involved in the activities including quality assurance programs and others.
- Provide technical direction to quality control officers in solving certain technical problems.
- Make suggestions for changes and improvements.
- Review customer requirements / complaints and ensure they are met.
- Hire and train quality control representatives and new members by offering clear explanation about each and every step of quality control programs.
- Evaluate and verify employee performance through the review of completed work assignments and work techniques.
- Identify staff development and training needs and ensure training is obtained.
- Provide training to new and existing staff as needed.
- Assist the HR department in recruiting employees for the respective department.
- Other projects as assigned.

Education, Experience and Qualifications:
- BS Degree
- 10 years experience (+ or -)
- Microsoft Office (Word, Excel)
- Excellent Command of Arabic and English
- Relevant experience in factories and good knowledge in ISO, GMP standards.


                                                  



Reference: OM-99
Job Title: Product Trainer
Country: Kuwait
Experience: Min 12 years
Description:
- Deliver Product introduction Training for newly launched vehicles.
- Utilizing regional expertise, external suppliers (Global training and DMEL).
- Ensuring learning activities are of an appropriate quality to positively engage the after sales colleagues.
- Provide the advice and guidance to the HR line managers regarding the technical/sales recruitment.
- Provide sales process training.
- Give the sales team the training support in the new product training sessions.
- Identify the training required for each Sales and after sales job profiles and analyses the requirements and use the personal development plan.
- Suitable training need analysis of requirement and use it to build an annual training plan using the analysis results.
- Design the inducted training program for the new joiner to engage them smoothly with the work environment.
- Work with HR team to continuously improve, update and facilitate induction training program for the new sales/aftersales joiner
- Identify appropriate external training providers to support the provision of the required training intervention.
- Planning service level agreement using the results of individual training needs analysis to get the most technical training topics needs to implement technical knowledge.
- Coordinate with the company for all training program for sales.
- Adapted the training concepts to regional requirements after liaison with product department to obtain local specification criteria.

Education, Experience & Qualifications:
- University Degree
- Proven automotive industry track record with min 12 years experience
- In a similar role for min. 5 years with a leading automotive distributor
- C Certified
- GCC experience is preferable
- Bi-lingual is preferable

                                                  



Sales & Marketing

Reference: SM-292
Job Title: CRM Manager
Country: Kuwait
Experience: Min 15 years
Description:
Role Objective:
- Plan, implement and manage Customer Relationship Management (CRM) and direct marketing initiatives for the Automotive Luxury Brand Division towards increasing sales and improving customer satisfaction and retention.

Detailed Duties & Responsibilities:

- Operational & Strategic : (Customer Voice : Customer Satisfaction : Customer Concerns : Customer Feedback : Customer Retention : Customer Referrals : Customer Behavior, Needs & Understanding : Customer Education):
- Design CRM initiatives that are potentially advantageous to one or more automotive departments and may catalyze sales growth and improve customer satisfaction and retention thru various activities including Call Center Management.
- Prepare preliminary business case for each CRM initiative by highlighting its alignment with automotive business strategy and potential for creating value through the proposed initiative.
- Assist Senior Management in prioritizing and finalizing CRM initiatives by presenting them with cost-benefit analyses and recommendations based on the same.
- Develop implementation plan and detailed guidelines for CRM initiatives with the aid of the HoD Marketing and seek DGM-PC & Vans and Managing Director approvals on these plans.
- Implement CRM initiatives in close coordination with internal departments and external agencies.
- Liaise with requisite external agencies to assist in the development of IT-based CRM solutions by providing them details of deliverables required and Organization's system features.
- Liaise with in-house IT Department to facilitate system development and software compatibility as may be required.
- Identify potential strategic tie-ups with organizations for co-branded marketing efforts; support HoD - Marketing in negotiating terms and conditions with prospective partners.
- Analyze existing customer information captured through existing CRM initiatives and present trends of customer segmentation, customer spends, customer retention and changes in customer preferences based on analysis of the same.
- Coordinate with IT Department in developing and maintaining a central customer database across all automotive departments.
- Analyze historical sales data to identify target samples for CRM activities aimed at understanding customer behavior, feedback and develop various alternatives detailing multiple channels and related costs that may be employed to reach the target audience.
- Design integrated Direct Mailer packages for Vehicle Sales Department employing various channels i.e. direct mails, e-mails, MMS/ SMS etc with the support of external agencies.
- Develop databases of target direct mail recipients chosen based on sales promotion strategy; ensure effective distribution of the direct mailer to the identified target audience.
- Undertake tracking studies to measure effectiveness of direct mailing campaigns.
- Comply with Quality Standards and Health & Safety procedures affecting self and others.
- Perform routine activities in accordance with agreed deadlines and standards and discharge any other task assigned by superiors in a timely and effective manner.
- Assist colleagues and foster an environment of teamwork and collaboration.
- Contribute to the department's development by providing timely suggestions and feedback.
- Make requisite attempts to handle customer complaints in a prompt and effective manner and as per company policies and practices and escalate cases to his/her superior if required.

Key Interactions: (who do you impact and how are you impacted):
Internal (Who do you interact with within Organization):
- HoD-Marketing
- GM's & AGM's Sales
- GM's & AGM's-Service & Parts
- Manager-IT (Systems)
- All front line staff

External (Who do you interact with outside Organization):
- External Business Development agencies
- Advertising Agency
- Mail distribution companies
- Customers
- Loyalty Partners

Other responsibilities:

- Develop CRM strategy for the supplier and implement robust customer experience program across business for customer acquisition, retention and growth strategies.
- Conduct organization wide CRM business health check and develop customized CRM programs for each business divisions to meet objectives.
- Set-up CRM Department and manage & coach and develop a dedicated diverse team of CRM team members including, Contact Center Specialists, Data Analysts, CRM & Customer Loyalty Specialists, Digital CRM Specialists, Customer Care Specialists and lead the executive team.
- Develop Digital CRM program for proactive engagement of customers in Social Media including integration of Twitter, Facebook, Instagram and WhatsApp, Website to the Group CRM Center for proactive engagement.
- Implement CSI development program across business to achieve Daimler set target for CSI score.
- Develop Customer Experience Audit Program and implement Mystery shop to ensure consistent delivery of quality service and brand experience.


Education, Experience & Qualifications:
- Master Degree in Marketing
- 15 years experience in marketing out of which 05 years in CRM role in any sector
- Good in Marketing Research
- Excellent Marketing Information & Technology Skills
- Excellent Communication Skills (English & Arabic)
- Age bracket between 35 and 40 years old

                                                  



Reference: SM-294
Job Title: Assistant Manager (Used Cars)
Country: Kuwait
Experience: Min 12 years
Description:
- Manage the Used Car showroom sales effectively.
- Manage a team of 5 - 10 Sales Executives.
- Develop, propose and implement the sales strategy internally and in conjunction with
CPO Department.
- Provide the General Manager with the business forecast, budget, sales volume and product mix, planning and profit.
- Regularly monitor departmental performance against relevant KPI's and budget.
- Develop and implement with the General Manager the pricing and discount policy in
accordance with distributor policies.
- Develop and implement standard operating procedures for the Sales department where
needed and continuously monitor the processes to ensure optimisation.
- Develop and implement sales team variable remuneration programmes linked to Performance.

Education, Experience & Qualifications:
- Graduate / Post Graduate / MBA
- 12 years Total Exp, 3 years Relevant Exp
- Autoline CDK Handson experience
- Arabic & English
- Min 5 Years experience as Showroom Manager with a major European Luxury Auto Brand

                                                  



Reference: SM-296
Job Title: Fleet Sales Manager
Country: Kuwait
Experience: Min 12 years
Description:
Job Overview:
- Lead the Fleet Sales department in achieving and exceeding targets in the areas of customer satisfaction, sales volume and profitability. Sustainably manage stock levels to ensure the correct levels of stock at all times.
Support the implementation of company and distributor's marketing campaigns, as well as maintaining good relationships with the local authorities and business communities to sustainably develop new and existing markets. Ensure that all company's distributor standards are met.

Strategic:
- Contribute towards development of fleet sales strategy, annual business plans and budgets for sale of fleet vehicles excluding construction machines/equipment.
- Monitor actual performance of fleet sales on various parameters against approved budgeted figures and take suitable corrective action where required, to meet the assigned goals.
- Study market trends as well as competitor activities and suitably update Group Manager Vehicle Sales on latest developments.

Operational:
- Handle fleet sale responsibilities of customers such as ministries, rental company sales, ministry sales, contracting companies, car rental companies and taxi operators.
- Ensure that salesmen provide all customers with a high quality of service and value in all stages of the sales process.
- Make calls on prospective customers; send marketing collateral comprising of brochures and catalogues.
- Prepare quotations based on defined pricing guidelines after gathering information for customer scoping based on an understanding of customer requirements in terms of fleet size, kind of planned usage, type of customer business.
- Recommend Special Price Requests (SPR) cases to HoD Sales with requisite comments and finalize the price.
- Negotiate terms of payment with customers, if required, and ensure that purchase order is raised and collections/realization takes place.
- Handle customers and manage their expectations in cases when the vehicle requested for is not in stock; inform customers of estimated wait time till delivery.
- Ensure that effective fleet delivery preparations take place on receipt of purchase order by effectively coordinating with Inventory Control personnel.
- Interact with Central Tender Committee of client organizations (typically construction/ leasing companies) industries to understand tender requirements; mobilize fleet within timelines specified, in case of orders received.
- Coordinate with internal entities such as Inventory Controller, yard supervisors, PDI garage, insurance and traffic departments to ensure timely delivery of fleet orders.
- Scan market information and provide salespersons with prospective customer contact details (for instance, organizations that have won tenders etc).
- Prepare fleet sales print advertising campaigns for commercial vehicles (canter pickups) with the help of the Media Advisor and Marketing personnel.
- Compile market information including product comparison with competitor brands.
- Coordinate with fleet sales customer representatives present in each service garage.
- Generate reports such as Daily Sales Report, weekly sales reports (giving sales and marketing information.
- Select vendors/suppliers based on their relative merit on various service parameters and ensure completion of any additional work within committed timelines.
- Comply with Quality Standards and Health & Safety procedures affecting self and others.
- Perform routine activities in accordance with agreed deadlines and standards and discharge any other task assigned by superiors in a timely and effective manner.
- Assist colleagues and foster an environment of teamwork and collaboration.
- Contribute to the department's development by providing timely suggestions and feedback.
- Make requisite attempts to handle customer complaints in a prompt and effective manner and as per company policies and practices and escalate cases to his/her superior if required.

Education, Experience and Qualifications:
- Min 5 -7 years working experience as Fleet Sales Manager in premium or luxury automotive distributorship. Overall 12-15 years experience in automotive sales
- University Degree majored in business or related field
- Alternatively, substantial experience in Sales on a managerial level
- C-Management Certification or equivalent (e.g. IMI) is preferred
- MS-Office Skills
- Autoline / CDK experience
- Driving license
- Excellent Arabic and English language skills (written and spoken)

                                                  



Reference: SM-297
Job Title: Marketing Specialist
Country: Lebanon
Experience: Min 2 years
Description:
Job Tasks:
1) Facebook page management.
• Posting and editing posts.
• Answering customers and solving any problem they face directly or by transferring them to the operational manager and store managers.

2) Prepare and design weekly flyers.
• Four flyers per month “3 weekend flyers & 1 End of month flyer”
In cooperation with the purchase department.

3) Design Facebook posts.
• Competitions & Prizes.
• Cover photos.
• Private label products posts.

4) Follow up every 3 months on supermarket consumables prices.
• Plastic bags, Foam trays, gloves…

5) Assist Administrator with UNGM/Redcross/UNRWA tenders.
• When necessary.

6) Booking Hotels Reservations and flights.
• When necessary.

7) Follow up on the production of marketing materials.
• Flyers, leaflets, posters, jingles & billboards.

8) Linen orders for branches.
• Ordering and sending clothes to the branches.
• Checking orders and prices on spot.

9) Send weekly SMS.
• Updating phone numbers data from IT monthly.
• Checking reports after sending SMS.

10)Stores visits every 3 months.
• Check on visuals, change when necessary “torn or old”.

11) Designing Rollup banners and in store missing designs.
• After changing sections of goods by Operational manager, designs should be changed to match goods and products.

12) Stand Layout Design creation
• Tripoli Expo 2019
• Gulf food exhibition

13) Editor of The Emperor Facebook page.

14) WhatsApp customer service.

• Answering customers on any inquiry and broadcasting flyers weekly with status updates “Paused lately to increase Facebook engagement and likes”
• Added to our numbers database from the WhatsApp customers (3,000 organic customers numbers).
• Arabic and English is a must , French is added value.

Education, Experience and Qualifications:
- Bachelor Degree
- Min 2 years of experience
- Computer Skills is a must
- Arabic, English, French added value

                                                  



Reference: SM-298
Job Title: Key Account Manager
Country: Iraq
Experience: Min 5 years
Description:
The Key Account Manager expands relationships with key customers to deliver the sales strategy and objectives across different End Use Market focussing on Beverage and Snacks.
The Key Account Manager is responsible for achieving sales quota and assigned strategic account objectives. The Account Manager represents the entire range of Company's products in a customer menu first approach. They will lead the customer account planning cycle, ensuring alignment with customers' needs and expectations.

Key Responsibilities:
- Leads sales to best address customer needs, while coordinating the involvement of all necessary company personnel, R&D, Marketing etc.
- Establishes productive, professional relationships with key personnel in assigned customer accounts.
- Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers' expectations.
- Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
- Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
- Proactively assesses, clarifies, and validates customer needs on an ongoing basis

Accountabilities and Performance Measures:
- Achieves assigned sales quota in designated strategic accounts.
- Meets assigned expectations for profitability.
- Achieves strategic customer objectives defined by company management.
- Completes strategic customer account plans that meet company standards.
- Maintains high customer satisfaction ratings.

Education, Experience and Qualifications:
- Bachelor's Degree or higher in Food Science, Food Technology or related field would be desirable
- At least 5 years' relevant experience in Account Management, Technical Sales experience
- Experience working with key players in the food industry across Iraq would be advantageous
- Must have strong communication skills in English (oral and written) and good organizational qualities to self manage workload
- Strong analytical and problem solving skills
- Experience in working in international environments and the process industry is desirable
- Proficiency in computer programs such as Excel, Word, Powerpoint etc.


                                                  



Senior Management

Reference: MG-117
Job Title: General Manager
Country: Oman
Experience: Min 10 years
Description:
- Plan & direct the organization's activities to achieve short term and long term targets and set standards for financial performance.
- Oversee the day to day operations of the company in Oman.
- Manage the P&L.
- Drive expansion program throughout Oman region.
- Manage strategic clients and prospects at all levels.
- Develop a wide range of relationships with local clients both individual and corporate clients to position the broker as a credible organization in the industry.
- Build and maintain a high performance culture through effective performance management, motivation and coaching of staff.
- Ensure compliance with the local Insurance Authority and generally assist with the resolution of related compliance concerns, if any.
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Education, Experience and Qualifications:
- Bachelor Degree
- 10 to 15 years of experience
- Excellent Command of English
- Well versed in all Microsoft Office tools

                                                  



Reference: MG-122
Job Title: General Manager
Country: Iraq
Experience: Min 10 years
Description:
- Plan & direct the organization's activities to achieve short term and long term targets and set standards for financial performance.
- Oversee the day to day operations of the company.
- Manage the P&L.
- Drive expansion program throughout Iraq region.
- Manage strategic clients and prospects at all levels.
- Develop a wide range of relationships with local clients both individual and corporate clients to position the broker as a credible organization in the industry.
- Build and maintain a high performance culture through effective performance management, motivation and coaching of staff.
- Ensure compliance with the local Insurance Authority and generally assist with the resolution of related compliance concerns, if any.
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Education, Experience and Qualifications:
- Bachelor Degree
- 10 to 15 years of experience
- Excellent Command of English and Arabic
- Well versed in all Microsoft Office tools