Scope of work:

• Effectively to act as scaled-down CEOs, overseeing the daily operations of a business segment, department, or stand-alone retail location.
• Ensure strategic goals are met by setting operational policies, creating, and maintaining budgets, managing employees, developing, expanding and growing the business.

Duties and responsibilities:

• Business Strategy
  - Researching, identifying, developing and implementing growth opportunities & strategies.
  - Seeking constantly for expansion options.
  - Creating new ideas that leads to business development.
  - Creating and managing financial budgets.
  - Enlarging the product portfolio and offerings.
  - Developing and implementing yearly tactical action plans.
  - Dealing with tough business time to ensure continuity.
• Financial Planning
  - Developing and managing financial budget, feasibility studies and ROI simulations.
  - Forecasting, monitoring and managing cash flow & payments.
  - Analyzing Profit and Loss statements: taking decisions on setting selling prices –increasing sales - and cutting cost.
  - Costing the products, setting the pricing structure and margins in coherence with the budget and other operating expenses.
• Sales Tracking
  - Maintaining a proactive and positive sales / service approach.
  - Coordinating with different departments to get the job done for the benefit of both company and customer.
  - Bonding contact with all clients to ensure high levels of Client Satisfaction.
  - Overseeing client’s relationship: yearly contracts – consignment agreements…
  - Initiating monthly sales reports of Company’s brand – studying the variations and come up with strategies to keep on building the sales trends.
  - Aligning the actual sales figures with the budgeted figures through:
    * Monitoring FDC monthly sales, scheduling regular meetings, setting yearly targets and action plans…
    * Monitoring the sales of C&G Franchisees.
    * Expanding the sales and growth of Company’s distributors.
    * Solving problems creatively and demonstrating high integrity and efficiency.
    * Scheduling strict collection process in direct coordination with the Chief Accountant.
• Warehouse operations monitoring
  - Observing the physical status of the warehouse in terms of cleanliness and hygiene.
  - Practicing proper stock management techniques:
  - Setting and monitoring Par levels.
  - Avoid stock outs and expired items.
  - Managing slow moving items.
  - Tracking the coffee machines stock.
  - Tracking the stock level of imported items and preparing related orders accordingly.
  - Issuing related end of period reports and investigating variances and discrepancies.
• Purchasing, production and maintenance management
  - Being the main contact of all international vendors.
  - Negotiating and placing the right quality & quantity at the right time: taking into consideration lead time for production and shipping.
  - Outsourcing new skus…
  - Following up on the actual work flow under ISO certification.
  - Providing leadership and direction for maintenance improvements.
  - Utilizing maintenance management system and effectively planning preventative, predictive and repair maintenance.
  - Providing direction and solutions for complex problems that arise and offering ongoing technical expertise.
• Personnel Management
  - Promoting a positive team work spirit, leading by example.
  - Managing the recruitment process: Interviewing – screening – hiring – firing -developing related JDs and employment contracts.
  - Overseeing the employees grooming and physical appearance.
  - Rewarding and / or taking corrective measures with employees when needed following performance and productivity.
  - Controlling the employees’ attendance, schedules, and leaves…
  - Resolving internal staff conflicts efficiently and to the mutual benefit of those involved.
  - Holding regular employees’ meetings and reporting the feedback to the management.
  - Developing incentive plans and related key performances indicators.
• Commitment
  - Protecting the organization's value by keeping information confidential.
  - Enhancing organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  - Abiding by the rules, regulations and adopting company’s values and behaviors.
  - Implementing management decisions and procedures.
  - Understanding the meaning of quality of service & quality of product.
  - Performing other job-related duties as assigned.

Education, Experience and Qualifications:

• Bachelor in Business Administration or similar.
• MBA is a Must.
• 15+ years of experience in the F&B industry out of which minimum 3 in similar role.