Job Detail

Reference: IT-112
Experience: 5-8 Years
Location: Lebanon
Full Time

Job Description

Role Summary:

  • Manage, maintain and support the company’s IT infrastructure.

Tasks and Responsibilities:

  • System Maintenance:
    - Install, configure, and maintain servers, operating systems, and software applications to ensure optimal performance, security, and availability.
    - Monitor system performance, troubleshoot issues, and proactively address potential problems to minimize downtime and disruptions.
    - Regularly update and patch systems to ensure they are protected against security threats and vulnerabilities.
    - Conduct regular system backups and disaster recovery planning to safeguard data and ensure business continuity.
  • Support and troubleshooting:
    - Deploy and manage user accounts, permissions, and access rights.
    - Train employees regarding the use of IT systems, software, and security best practices.
  • Security Management:
    - Implement and maintain security protocols to protect the company's data and infrastructure from unauthorized access, malware, and other cyber threats.
    - Review security logs to identify potential security breaches and take appropriate actions to address them.
    - Stay up to date with the latest security trends and technologies to ensure the company's systems are adequately protected.
  • IT Infrastructure:
    - Evaluate existing IT infrastructure and recommend improvements or upgrades to enhance performance and scalability.
    - Plan and execute the installation, configuration, and integration of new hardware and software solutions.
    - Research and propose innovative technologies that could improve the company's IT environment.
  • Vendor Management:
    - Collaborate with IT vendors to acquire necessary hardware, software, and ser-vices while ensuring cost-effectiveness and adherence to service level agree-ments (SLAs).
    - Coordinate with external service providers for maintenance and support services as required.
  • Technical Documentation and Reporting:
    - Maintain comprehensive documentation of IT systems, configurations, proce-dures, and troubleshooting steps.
    - Generate periodic reports on system performance, security incidents, and other relevant metrics for management review.

Education, Experience and Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • 5 to 8 Years of experience as an IT System Administrator or in a similar role, demonstrating hands-on expertise in managing IT infrastructure and systems.
  • Proficiency in operating systems (Windows, Linux RedHat, Ubuntu, Debian etc.), virtualization technologies (VMware), network protocols, and storage solutions.
  • Strong knowledge of security protocols, firewall configurations, and other security measures to safeguard systems and data.
  • Excellent problem-solving and troubleshooting skills, with the ability to analyze complex issues and implement effective solutions.
  • Strong communication skills, both written and verbal, to interact with users, team members, and management effectively.
  • Ability to work in a team-oriented environment and collaborate with other IT professionals and departments.
  • Time management and organizational skills to handle multiple tasks and prioritize responsibilities efficiently.
  • Proactive approach to system monitoring, performance optimization, and security enhancements.

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