About the Role:

We are seeking an outgoing and customer-oriented Senior Sales Advisor to drive sales and ensure a pleasant shopping experience for our customers. The Senior Sales Advisor’s responsibilities include greeting customers upon their arrival, offering assistance, taking inventory of store products, and bagging customers' purchases. You should also be able to identify customers' needs and recommend store products accordingly.

To be successful as a Senior Sales Advisor, you should be courteous to all customers and able to work efficiently in a fast-paced environment. An outstanding Sales Advisor should demonstrate exemplary communication and consultative sales skills, consistently achieving excellent customer service.

What You're Responsible For:

• Arranging merchandise on shelves and tables according to visual merchandising guidelines.
• Maintaining an in-depth knowledge of store products to provide suitable customer recommendations.
• Approaching customers and offering them advice on products to persuade them to buy using up-selling and cross-selling techniques.
• Locating products on behalf of customers.
• Assisting customers in locating requested store products.
• Go the “extra mile” to meet targets
• Operating the cash register and processing sales transactions.
• Dealing with complaints in a patient and helpful manner.
• Answering telephone calls courteously and professionally.
• Transfer reception: Unloading and unpacking store deliveries and ensuring all store products are properly priced.
• Monitoring shelf inventory, unloading new products when needed
• Handling all price changes and customer returns accordingly.
• Supervising housekeeping duties to ensure that the cashpoint, sales floor, and stockroom are well-maintained and always in order.

Requirements:

• Proven experience working as a Sales Advisor.
• The ability to operate a cash register.
• The ability to stand for extended periods.
• The ability to work in a fast-paced environment.
• Excellent organizational and consultative sales skills.
• Effective communication skills.
• Exceptional customer service skills.