Key Responsibilities:

• Manage incoming calls and client inquiries with professionalism.
• Handle clients’ order placement and coordinate with supply chain and accounting.
• Follow up on deliveries, complaints, and customer satisfaction.
• Update customer records in CRM/Odoo.
• Provide feedback from clients to management for service improvement.
• Ensure client satisfaction and loyalty.

Cash handling :

• Receives collected cash, counts it, enters data on ERP
• Balance cash register

Education, Experience and Qualifications:

• Bachelor's degree preferred.
• Excellent verbal and written communication.
• Very good communication and interpersonal skills.
• Client-focused and problem-solving mindset.
• Proficiency in CRM or ERP software.
• Basic math and cash-handling skills.
• Attention to detail and accuracy.